Questions we get asked
Can I change the name after I have ordered?
Yes, as long as we have not printed. That is the whole point of the proof — tell us before you approve it and there is no charge. Once a box is printed with a name it cannot be reused, so after approval a change means a reprint.
What if the spelling is unusual?
Send it exactly as you want it written and we will set it that way. We never “correct” a spelling. If the name is in Urdu script, send it as text rather than a screenshot so we can set it cleanly.
Do you deliver outside Lahore?
Yes, all over Pakistan. Karachi and Islamabad are routine. For anywhere remote, add a day or two and tell us the date you need them by.
I need them sooner than [turnaround] days.
Message us before you order. Depending on the theme and the quantity we can sometimes move faster, but we will tell you honestly rather than promise a date we cannot hold.
Can I order just one box?
The listed boxes start at 30 because that is how the printing works out. For a single keepsake box, message us on WhatsApp and we will sort something out.
What if a box arrives damaged?
Send us a photo the day it arrives and we will replace it. These are handmade and posted, and occasionally one does not survive the journey.